Why Bookstores Should Worry about eBooks

Books, it appears, are following the path of the music industry and going digital. Earlier this week Amazon’s announced that it sold more Kindle books than hardcover books “including hardcovers for which there is no Kindle edition.” This announcement caused some to predict the demise of bookstores. While I don’t believe eBooks will be the end bookstores or physical books, I do think the number of printed books and bookstores will be cut in half or more in the next decade as eBooks increase in popularity.

Were I a bookstore owner, I’d be worried about the future of my business and be working on ways to entice people to come into my store even if they love their Kindle and eBooks. So I was a little surprised at the arrogant and condescending tone of The King’s English co-owner and co-founder, Betsy Burton, when asked by a local television station about the increasing popularity of eBooks.

“Book-buyers, real readers, are going to pretty much stick with books, at least for the majority," [Burton] says. "I think that readers are very passionate about the physical book and care very deeply about it."

Burton says locally-owned bookstores will have the same role as always, which is controlling content. For example, identifying which books everyone should be reading.

“Real readers” only read physical books? Really? Everyone I know who owns an e-reader is a voracious reader. Belittling them into second class readers isn’t the best way to entice them or others into your bookstore. They care just as much about digital copies as they do physical ones. Burton’s attitude is reminiscent of music industry executives who smugly dismissed the rising popularity of digital music 15 years ago.

Her idea that a bookstore’s job is to “control content” is laughable and a tad scary. Burton may be a fountain of knowledge when it comes to knowing what books are a cut above the rest, but it’s not her job to “control content” especially when the Internet has democratized information and made content controllers like herself increasingly irrelevant. Instead she should be figuring out what’s selling well and different ways to entice people into her store instead of shopping at Barnes & Noble or buying an eBook from Amazon.

For the record, I don’t own a Kindle or other e-reader mostly because I’ve never had the chance to try one for an extended period of time. I can’t justify plunking down $189 unless I’ve tried to read a good portion of a book on one and make sure it’s something that my sometime-sensitive eyes will tolerate. However, I can see many advantages to owning one and have heard nothing but positive things from friends and coworkers who own one. The temptation to buy one and go digital is very, very high.

Both chain and independent bookstores looking to stay in business in an increasing digital book world need to do more than just sell books. They need to become destinations for readers and storytellers where fans can meet and mingle with authors, socialize with other readers who like similar genres, and or offering book clubs a place to talk about their stories. Without a radical transformation in the way they do business, bookstores like The King’s English will suffer the same fate as many music sellers.

And Betsy, as soon as I find a publisher for The Third, I’m more than happy to help your bookstore out by doing a signing, doing joint events with authors, or talking to local books clubs about it at your store. I want to see bookstores like yours to succeed. However, the old bookstore business model that you’re advocating simply doesn’t work in an increasingly digital world.

There’s No Such Thing as a Free Breakfast

While on a family vacation in Colorado several weeks ago I found myself in the hotel lobby one night. A man who looked like he’d been on the road all day walked in. During the check-in process he asked if the hotel offered breakfast in the morning.

“We do,” the desk clerk told him, “but not with the rate you booked the room at. If you want, we can upgrade your room for $8.95 and everyone can have breakfast in the morning.”

The man agreed to the rate increase, checked in, and headed up to his room.

Complimentary breakfasts have become standard at most hotels. However, this was the first time I heard a hotel give someone the option of upgrading their room to include breakfast. However, as the experience shows, there’s no such thing as a free breakfast—even if it’s advertised as such.

A lifetime ago, back when the late wife and I were college students, she worked as a desk clerk for a national hotel chain. When her schedule required her to work until midnight, I’d drive over after my job or evening classes ended and sit in the lobby and do homework or read while she checked in and helped guests.

Because the hotel was located right off I-15, a lot of people would stop by late at night and see if the hotel had any vacancies. If the hotel had vacancies, the follow-up question most of them would ask was if the hotel offered a free continental breakfast. The late wife would tell them that it didn’t but pointed out the great restaurant across the parking lot which was known for having some of the best breakfast food in the state. Upon hearing that the hotel didn’t offer a free breakfast, a lot guests turned around and went searching for another hotel.

One night the owner happened to stop by while the late wife was on duty. In the space of five minutes two potential customers came in, asked about the free breakfast and left when they discovered the hotel didn’t offer one. The late wife turned to owner and mentioned that the hotel was losing out on potential customers every night to other hotels that offered a free continental breakfast.

The owner just kind of smiled and shook his head. “What people don’t realize is that to offer the ‘free’ breakfast, I’d have to raise the nightly rates five to ten dollars a room to cover the cost,” he said. “They may go to a different hotel, but they end up paying for that free breakfast though higher room rates.”

Apparently, however, the owner realized it would be better for business if he offered a “free” breakfast to guests. About a year after that incident the lobby was expanded to make room a breakfast area. As soon as it was done, rates went up to cover the cost of the “free” breakfast.

On the way home from a family vacation last weekend our route home took us by that hotel. I glanced over at it as we sped past. The hotel’s marquee advertised a free breakfast. The parking lot was packed.

Not Quite Tall Enough

Publisher Hunt Update

I wanted to let everyone know how much your blog comments, emails, and other messages have meant since last week's announcement about The Third. It means a lot to know so many of you are excited to read it and hope that a publisher can soon be found. Also thanks to all those who gave me publishing world leads. I’m following up on all of them as well as honing a new query letter as well as looking at alternate publishing options. I hope to have good news soon.

In the meantime, if you’re interested in reading the entire manuscript, send me an email and let me know. I’m still figuring out the best way to let people read it (suggestions appreciated) but as soon as that works out, I’ll send everyone on the list an email and let them know how to access it.

The Art of Losing

As many of you know, The Third has been going through a series of printing and other delays that have continually pushed back the publication date. This has been extremely frustrating for me and all of you who’ve wanted to read it. Last week the publisher let me know she was unable to meet the publishing deadline in our contract. She gave me the option of having The Third published in the Spring of 2011 or returning my books rights back to me. After much thought and deliberation I opted to retain my rights to my novel and seek publication elsewhere.

Right now the plan is to find an interested literary agent or another publisher. It’s a long, difficult process that I’m not looking forward to but hopefully better things will come from it. Two upsides this time around is that 1) I have a manuscript that’s press ready and 2) know of others who expressed interest in publishing the novel when I signed the contract late last year. If they’re still interested, maybe I’ll have some good news before the end of the summer. That being said, if you know of anyone in the publishing world who might be interested in taking a look at The Third drop me an email.

For those who pre-ordered copies of The Third. I’ve been assured by the publisher that you'll all receive refunds. If you pre-ordered through Amazon or other online book seller, you’ll get a refund through them though I don’t know the process for that or how long it will take.

Finally, I’d like to thank everyone for their patience with the constant delays of this novel. I know many of you were excited to read the book. As I now have all rights to The Third back, email me if you’re still interested in reading it and let’s see if we can arrange a way to get you a copy of the manuscript.

Ransom, Teya, Dragomir, and the rest of the characters in The Third will come to life at some point. Right now, however, I don’t know when that’s going to happen.

Thanks again for all your patience and support.

Sincerely,

Abel Keogh

Family Runs II

Now that the weather’s finally warmed up, Marathon Girl and I have taking the kids on weekly family runs again. In the back of my mind I worry that the kids will tire of them but every week they still enjoy hopping on their bikes or climbing in the stroller for a three or four mile run with Mom and Dad. The oldest two enjoy them so much that they’ve now ride alongside me during my morning—so long as they’re awake and ready to go when I’m heading out the door.

Most mornings, just as I’m finishing my weight routine I hear them running down the stairs to see if I’ve left without them. When they see that I’m home, they let out excited cries of joy, put on their shoes, and head out to the garage to get their bikes.

It’s been a nice having the two boys on their bikes with me as I run. Having them with me helps me focus my thoughts on the family instead of work or other stress inducing subjects. It's been fun to watch their endurance increase with each passing day. A four mile bike rid is no longer a problem for them.

We don’t talk much during our runs but from the big smiles on their faces as we count off the miles, I can tell they’re having a good time riding their bikes in the cool morning air with dad.

I hope they can tell Dad enjoys them too.

What’s the Point of Consolation Games?

In my on-again, off-again following of the World Cup this year, I’ve been wondering why the tournament has a third place game.

The NFL doesn’t have consolation game. Neither does Major League Baseball. Ditto for the NBA and NHL. The NCAA basketball tournament used to until 1981 when someone wised up and realized that third place games are pointless. I thought it might be a soccer thing but after doing some research I realized that Major League Soccer doesn’t have a third place game either.

From a player’s perspective, I’d think the third place game would be an emotional letdown. You came this close to making it to the biggest game of your life and didn’t do it. Now you have to run around on a field for 90 minutes with a bunch of other people who, like you, also didn’t make it to the big one. What, exactly, are you playing for?

From a fan’s point of view, I’d personally have a hard time rooting for any of my favorite sports teams in a consolation game. You don’t root for your team because you want them to be number three. You want them to be champions so you can beat your chest and brag to everyone about how awesome your team is.

In sports, you’re either a champion or you’re not. It’s that simple.

If anyone can tell me why the World Cup third place game is a big deal (KS, maybe?), let me know. And for those who think the World Cup consolation games serve a purpose, how many of you can tell me who won the third place game in the 1994 World Cup without the help of Google or some other search engine? (As a hint, the winner, loser, and score of that game is probably the only World Cup game I know off the top of my head.)

The Great Bob Lonsberry Conspiracy

Last week local talk radio jock, Bob Lonsberry, was fired from his morning gig. According to the radio station, the reason for the firing was ratings. Bob’s show had fallen from the Top 10 to 29 out of 32 stations. Unable to keep his mouth shut, Lonsberry posted a 1,300 word rant on his website detailing the firing and planted the seeds for a conspiracy theory that Mike Lee, a GOP nominee for the U.S. Senate was really behind his dismissal.

Of course, being suspicious is my stock-in-trade, and the timing of my termination and the stand I’ve been taking on the looming senatorial primary and the fact I’ve been opposing a candidate [Mike Lee] who made $600,000 from one of our largest advertisers last year, does make me wonder. Strings get pulled in the real world, and politics is hardball, and our program’s effort helped tip the nominating convention, so it’s not impossible that I lost my job in Salt Lake so that somebody else [Mike Lee] could get a job in Washington.

As a talk, sports, and news radio connoisseur and having had a short-lived run in radio business, the one thing I do know about the medium is that it’s like any other business: it’s all about making the station money. You can put on an entertaining show every day but if no one’s listening, then your show gets pulled. It’s as simple as that. As long as you’re the station’s making a profit, they’ll keep you on the air forever no matter how many politicians you piss off.

Years ago I listened to Lonsberry’s program on my way to work but stopped after he spent a good portion of my drive to work talking about inane subjects with his son, Lee, and the traffic reporter, Paige Bradford. It was like listening in on a phone conversation between friends catching up on each other’s lives. It wasn’t even close to entertaining radio. It was boring. Apparently a lot of other people felt the same way.

Sadly, Lonsberry’s conspiracy has found legs. The (Provo) Daily Herald reports that Tim Bridgewater supporters are jumping on the conspiracy theory bandwagon that ratings had nothing to do with Lonsberry’s dismissal. Lonsberry is now sending out robo calls on behalf of the Bridgewater campaing furthing the conspiracy talk. I received one on Friday. Like all conspiracy theories, however, not a shred of proof is offered to back this up. Instead a few events are strung together on the hopes, fears, and emotions of their audience.

If Lonsberry really wants to get back into radio, he needs to shut up and take a lesson from Armando Galarraga about how to handle setbacks with class. You lick your wounds, move on, and live to fight another day. Instead of weaving intricate conspiracy theories to assuage his bruised ego, Lonseberry would be better off to figuring out his next career move. Ten years is a long time to be in the radio business—especially on one station. If his show was as popular as he claimed, other radio stations might come calling. However, the more he rants about his conspiracy theory, the less attractive he becomes as a radio personality and a human being.

More Book Delays

The launch of The Third has once again been delayed. As of now it doesn't have a scheduled release date. For those who have pre-ordered or have been looking forward to reading it, I'm apologize. I was told that the July launch was solid only to have it be pushed back again. I wish it was something I had more control over but the release date is in the hands of my publisher. I'll let you know as soon as I have some good news. For those who haven't read it, I've posed the first four chapters of The Third are now available in PDF format. You can download it here.

Thanks for your support. If you have any questions, send me an email.

Lukewarm World Cup Fever

I’m not much of a soccer fan but enjoy it when the World Cup rolls around every four years mostly because it’s fun to watch many of my coworkers work get into it.

Most of my coworkers have lived in or are from different countries and tend root for those countries. Several cubes around the office are overflowing with the flags of Mexico, Brazil, England, South Korea and other competing teams. (The coworker on my right is a big Germany fan—albeit it without the insanely decorated cube.) Today I even saw few guys wearing soccer jerseys over their regular work attire.

I’d be more included to join the party if Bulgaria was part of the action but, alas, they couldn’t get out of their European qualifying group. I would have been thrilled if they could have pulled off that upset but wasn’t expecting it. The one thing I learned while living in Sofia is that Bulgaria is the Detroit Tigers of soccer. Occasionally they do well but most of the time their fans are resigned to the fact that their soccer team is destined for mediocrity.

The one oddity is that with all the World Cup hoopla at work, no one seems to be rooting for the United States. I think my soccer-crazed coworkers would like to see the United States do well in the tournament (as would I) and would probably root for the US after their other team is eliminated, but their soccer hearts are with other countries.

It does make wonder that if so many coworkers weren’t born or had lived overseas, if anyone at work would even care that the World Cup was going on. I doubt cubes would be decorated with red, white, and blue or people would be wearing US soccer jerseys to work. I know I wouldn’t care half as much (if at all) if I hadn’t lived overseas and been exposed to how seriously the rest of the world takes the sport.

But during this World Cup I’ll put in a half-hearted effort to keep an eye on the US team and hope that Bulgaria qualifies for the 2014 World Cup in Brazil.